Are you feeling frustrated, angry, distressed, powerless or depressed about a conflict?
Conflict takes up a lot of time and energy and everyone has their own story about its negative effects. Mediation provides a fresh approach to unproductive conflict, by sidestepping formal procedures When a workplace is caught up in an unresolved conflict, health and well being is at risk.
The Chartered Institute of Personnel and Development reported in 2011 that the number of days spent on unresolved conflict was on the rise. Disciplinary procedures and formal grievances use up time that could be better spent. More recent research has encouraged the use of mediation interventions to avoid this kind of disruption
Participants in a conflict do not always agree to meet to discuss the issues, but even in these cases the conflict can be defused by individual meetings and coaching.